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Australian bank sacks employee, replaces her with AI she trained

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A 65-year-old former bank teller at Commonwealth Bank of Australia, Kathryn Sullivan, has been fired by the bank, only for her to discover that the chatbot she had spent weeks training was the reason she lost her job.

According to The Sun, Sullivan, who served the bank for 25 years, was made redundant in July.

Her final tasks, which included scripting and testing responses for the bank’s Bumblebee AI, reportedly prepared the chatbot to replace her role.

Sullivan expressed her disbelief, saying, “I was completely shell-shocked, alongside my colleague. We just feel like we were nothing, we were a number.”

She acknowledged AI’s benefits but stressed the need for safeguards, “While I embrace the use of AI and I can see a purpose for it in the workplace and outside, I believe there needs to be some sort of regulation to prevent copyright infringements or replacing humans.”

Following the redundancies, CBA initially did not respond to Sullivan’s inquiries for over a week.

The bank later admitted its AI rollout had been premature and offered affected employees their jobs back, which Sullivan declined, citing insecurity in the new role.

A CBA spokesperson said, “The bank’s initial assessment that 45 roles were not required did not adequately consider all relevant business considerations, and because of this error, the roles were not redundant.

“We have apologised to the employees concerned and acknowledge we should have been more thorough in our assessment of the roles required.”

CBA continues to expand its AI initiatives. CEO Matt Comyn announced a partnership with OpenAI to address scams, fraud, cyber, and financial crime.

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“Our strategic partnership with OpenAI reflects our commitment to bringing world-class capabilities to Australia, and exploring how AI can enhance customer experiences, better protect our customers, and unlock new opportunities for Australian businesses,” he said.

The incident has reignited debate over AI ethics, job security, and regulations to prevent companies from replacing human workers with machines trained by those same employees.

Globally, AI is increasingly handling customer service, financial analysis, and administrative tasks; raising concerns about the future of employment.

In Nigeria, the story resonates as banks and tech firms increasingly explore AI for financial operations, fraud detection, and customer support.

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DSS to arraign El-Rufai Feb 25 over alleged cybercrime, security breach

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The Department of State Services (DSS) will on February 25 arraign former Gov. Nasir El-Rufai of Kaduna State on alleged cybercrime and breach of national security

LIB had earlier reported that the DSS on Monday, February 16, filed a three-count criminal charge against El-Rufai following his alleged involvement in wiretapping the telephone lines of the National Security Adviser (NSA), Mallam Nuhu Ribadu.

According to the court papers, El-Rufai was alleged to have, on Feb. 13, while appearing as a guest on Arise TV station’s Prime Time Programme in Abuja, “admitted during the interview that he and his cohorts unlawfully intercepted the phone communications of the NSA, Mr Ribadu.”

The offence is said to be contrary to and punishable under Section 12(1) of the Cybercrimes (Prohibition, Prevention, etc.) Amendment Act, 2024.

In count two, the ex-governor was alleged to have, on February 13, while appearing as a guest on Arise TV station’s Prime Time Programme in Abuja, stated during the interview that he knew and related with a certain individual who unlawfully intercepted the phone communications of the NSA, without reporting the said individual to relevant security agencies.

The offence is said to be contrary to and punishable under Section 27(b) of the Cybercrimes (Prohibition, Prevention, etc.) Amendment Act, 2024.

Count three alleged that El-Rufai and others still at large, sometime in 2026, in Abuja, did use technical equipment or systems which compromised public safety and national security and instilled reasonable apprehension of insecurity among Nigerians by unlawfully intercepting the NSA’s phone communications.

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The DSS said the ex-governor by his own comment during the live interview committed an offence contrary to and punishable under Section 131(2) Nigerian Communications Act 2003.”

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Mob besieges Benin FRSC office

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The Corps Marshal of the Federal Road Safety Corps, Malam Shehu Mohammed, has praised the Nigerian Army and Nigeria Police Force for their swift and decisive response during the recent attack on the Benin Toll Gate Unit Command Office.

The attack occurred on Thursday at the RS5.12 Benin Toll Gate Unit on the Benin–Lagos Expressway, following a crash involving two trucks, the statement said.

One truck driver died in the accident, while FRSC personnel sustained critical injuries, with one officer later succumbing despite urgent medical attention.

“In the aftermath of the crash, an angry mob besieged and vandalised the Unit Command formation. However, the prompt response by security agencies helped to restore order and prevent further escalation,” Mohammed said in a statement issued on Friday by the FRSC spokesman, Olusegun Ogungbemide, in Abuja.

The Corps Marshal condemned the attack on FRSC personnel and facilities as “deeply regrettable and unacceptable,” emphasising that the operatives were on lawful duty to save lives.

He also commiserated with the families of the deceased driver, the fallen officer, and the entire FRSC workforce.

Mohammed has ordered a comprehensive investigation into both the immediate and underlying causes of the crash and the circumstances that led to the mob action.

He assured the public that anyone found culpable would be brought to justice.

The FRSC boss reaffirmed the Corps’ commitment to ensuring safer roads for all Nigerians and called on the public to remain calm, law-abiding, and supportive of its activities.

(NAN)

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FG probes Plateau mine tragedy after 37 deaths

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The Federal Government on Thursday commenced a thorough investigation into the mining tragedy in Zurak community of Wase Local Government Area of Plateau State, where at least 37 miners were confirmed dead and 25 others hospitalised.

The Minister of Solid Minerals Development, Henry Dele Alake, represented by the Permanent Secretary, Faruk Yabo, led a Federal Government delegation to the site on Thursday.

Our correspondent reports that the team also includes the Director of Mines Compliance, the Director of Inspectorate, the Director of Environmental Compliance and Special Duties, as well as other Plateau State Government representatives.

The delegation’s visit followed the tragedy that struck the mining community in the early hours of Tuesday, reportedly caused by suspected carbon monoxide and sulphite gas emissions.

Speaking after arriving at the affected site, the minister conveyed condolences to the bereaved families, describing the incident as devastating.

The minister said, “It is highly tragic for a community like this to lose more than 30 able-bodied persons. We are here on a fact-finding mission.”

He noted that preliminary information suggests the presence of toxic gases at the site, although this has not yet been confirmed.

The minister expressed disappointment over the absence of technical representatives from the licensed mining company, stressing that licence holders remain responsible for safety oversight.

He also said early security reports indicated possible non-compliance with safety regulations at illegal mining sites in the area.

The minister assured that a full investigation would determine the exact cause and help prevent future occurrences.

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Also speaking at the site, the Assistant Commandant of Corps, Attah Onoja, who is also the National Commander of Mining Marshals under the Nigeria Security and Civil Defence Corps, said the tragedy reinforces federal efforts to eliminate illegal mining.

He assured that findings from the investigation would be fully enforced.

He also called for collaboration among security agencies to ensure a safe mining environment.

Plateau State Commissioner for Environment, Climate Change and Mineral Development, Peter Gwom, who spoke earlier, said mining falls under the Exclusive Legislative List but urged stronger implementation of the Mining Act 2007.

He noted that the state government is ready to collaborate with Federal Government authorities to ensure safer mining practices.

Gwom emphasised that Plateau’s mineral wealth should be a blessing rather than a source of tragedy, adding that the state has begun organising miners into cooperatives, providing training, safety gear and micro-loans to reduce fatalities.

“We have too many widows and fatherless children due to unsafe mining practices. This must stop,” he said.

Plateau State Commissioner for Information and Communication, Joyce Ramnap, conveyed condolences on behalf of Governor Caleb Mutfwang to the affected community and Wase Local Government Area.

She reiterated the importance of adhering to mining regulations and noted the governor’s earlier action suspending illegal mining activities to improve safety and regulatory compliance.

The Executive Chairman of Wase Local Government Area, Hamis Anani, commended the swift federal and state response.

Receiving the delegation on behalf of the affected families, a traditional ruler, Hakimi Bashar Aliyu Adamu Idris, expressed gratitude for the visit but lamented the humanitarian impact, noting that many women had been widowed and children left fatherless.

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He appealed for government support, particularly improved road infrastructure to enhance accessibility, security and safer mining operations in the community.

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