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Australian bank sacks employee, replaces her with AI she trained

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A 65-year-old former bank teller at Commonwealth Bank of Australia, Kathryn Sullivan, has been fired by the bank, only for her to discover that the chatbot she had spent weeks training was the reason she lost her job.

According to The Sun, Sullivan, who served the bank for 25 years, was made redundant in July.

Her final tasks, which included scripting and testing responses for the bank’s Bumblebee AI, reportedly prepared the chatbot to replace her role.

Sullivan expressed her disbelief, saying, “I was completely shell-shocked, alongside my colleague. We just feel like we were nothing, we were a number.”

She acknowledged AI’s benefits but stressed the need for safeguards, “While I embrace the use of AI and I can see a purpose for it in the workplace and outside, I believe there needs to be some sort of regulation to prevent copyright infringements or replacing humans.”

Following the redundancies, CBA initially did not respond to Sullivan’s inquiries for over a week.

The bank later admitted its AI rollout had been premature and offered affected employees their jobs back, which Sullivan declined, citing insecurity in the new role.

A CBA spokesperson said, “The bank’s initial assessment that 45 roles were not required did not adequately consider all relevant business considerations, and because of this error, the roles were not redundant.

“We have apologised to the employees concerned and acknowledge we should have been more thorough in our assessment of the roles required.”

CBA continues to expand its AI initiatives. CEO Matt Comyn announced a partnership with OpenAI to address scams, fraud, cyber, and financial crime.

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“Our strategic partnership with OpenAI reflects our commitment to bringing world-class capabilities to Australia, and exploring how AI can enhance customer experiences, better protect our customers, and unlock new opportunities for Australian businesses,” he said.

The incident has reignited debate over AI ethics, job security, and regulations to prevent companies from replacing human workers with machines trained by those same employees.

Globally, AI is increasingly handling customer service, financial analysis, and administrative tasks; raising concerns about the future of employment.

In Nigeria, the story resonates as banks and tech firms increasingly explore AI for financial operations, fraud detection, and customer support.

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PHOTOS: Police demote officer for unauthorised VIP escort duty

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The Nigeria Police Force has demoted a corporal to the rank of constable for engaging in unauthorised VIP escort duties, in violation of directives issued by the Inspector-General of Police and President Bola Tinubu.

In a statement issued on Sunday, the force disclosed that CPL Suleiman Musa (F/No: 517077), attached to 45 PMF, was found escorting a VIP without the required clearance. His action was deemed a breach of the strict enforcement measures put in place to end the indiscriminate deployment of police personnel for such assignments.

According to the statement, the disciplinary action serves as a warning to other officers and reinforces the need for full compliance with operational guidelines.

The force also noted that the incident raises questions about how the unauthorised assignment came about and whether the officer acted alone.

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PHOTOS: Father, son, three others d!e in Kano well collapse and fire incident

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Tragedy struck across three local government areas of Kano State as five people, including a 10-year-old girl, lost their lives in separate incidents involving a well collapse, a fall into a well, and a house fire.

The spokesperson of the Kano State Fire Service, Saminu Abdullahi, confirmed the incidents in a statement issued on Saturday, December 6, 2025.

The first incident occurred in Badume Kanawa Village, Bichi Local Government Area, where three people d!ed while attempting to re-dig a well.

According to Abdullahi, the rope supporting one of the victims, identified as Sa’idu Gada, 65, snapped while he was working inside the well.

In a desperate attempt to save him, his son, Sani Isyaku, 20, entered the well but also became trapped. A third man, Yakubu Abdullahi, 60, followed with the hope of rescuing both, but he too was unable to make it out.

Fire Service personnel rescued the trio in an unconscious state, but they were later confirmed d3ad.

Their remains were handed over to DSP Kabiru Iliyasu of the Badume Police Division.

In another incident in Danbatta Local Government Area, a 10-year-old boy, Hassan Iliyasu Haruna, fell into a well and d!ed before help could reach him.

The third tragedy occurred in Badawa Layin Day in Nassarawa Local Government Area, where a 10-year-old girl d!ed in a house fire on Thursday, December 4, 2025.

Fire Service officials said the blaze engulfed a section of a residential building, destroying two bedrooms. The girl was rescued unconscious but was later confirmed d3ad.

Speaking on the incidents, the Director of the Fire Service, Sani Anas, urged residents to avoid entering wells during emergencies, warning that such actions often result in additional casualties rather than successful rescues.

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He advised the public to immediately call emergency responders when accidents occur, stressing that trained personnel are better equipped to handle such situations safely.

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PHOTOS: Troops rescue 14 kidnapped victims in Benue forest

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Nigerian Army troops of Joint Task Force Sector One, Operation Udo Ka (OPUK), in collaboration with the Neighbourhood Watch, have rescued 14 kidnapped victims during a coordinated operation at Orokam Forest, a border area linking Udenu Local Government Area of Enugu State and Ogbadigbo Local Government Area of Benue State.

The operation was conducted on Friday at about 1:30 p.m., following credible intelligence from locals indicating the presence of a suspected kidnappers’ hideout in the forest.

Troops deployed in Udenu LGA swiftly mobilised to the location alongside vigilante personnel of the Neighbourhood Watch.

While approaching the hideout, the criminals opened fire on the troops. The joint team responded with a high volume of fire, forcing the kidnappers to flee in disarray and abandon the kidnapped victims.

14 abducted persons, who were returning from a burial ceremony over the weekend before being kidnapped, were rescued unhurt.

Preliminary investigation revealed that the victims were abducted from two separate communities Ezimo Agu in Udenu LGA, Enugu State, and Orokam in Ogbadigbo LGA, Benue State.

The victims were subsequently handed over to the Divisional Police Officer (DPO), Udenu Division, for onward reunification with their families.

The troops expended 70 rounds of 7.62mm special ammunition during the engagement and returned to base at about 7:21 p.m. without any incident.

Troops had intensified monitoring of the general area to deny criminal elements freedom of action.

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